Maui Electric, Hawaiian Electric, and Hawaiʻi Electric Light will briefly extend their Chump Alarm Centermost hours starting Sept. 24 to advice abbreviate advancing delays consistent from the companies’ system-wide software upgrade.
The continued Chump Alarm Centermost hours will run from 7:30 a.m. to 8 p.m. Monday, Sept. 24, through Friday, Oct. 5, excluding weekends. Barter can acquaintance the Alarm Centermost at 871-9777, or toll-free from Moloka‘i and Lāna‘i at 877-871-8461.
The companies’ computer software advancement will affect phone, online and applicant casework from Friday, Sept. 28, to Monday, Oct. 1.
During that period, advisers will not accept admission to annual information, which will absolute their adeptness to annual requests. Normal business operations resume on Tuesday, Oct. 2, but barter could acquaintance delays and best delay times.
“Extending our alarm centermost hours advanced of the software advancement and after will accord barter added options to ability us,” said Jim Alberts, chief carnality admiral of chump service. “We acknowledge our barter in beforehand for their patience.”
Here’s how the advancement could affect customers:
To apprentice added about how the software advancement will appulse customers, bang here.
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